Found a Wasp Nest in Your Loft in Edlesborough? Here's What to Do
A clear booking call is half the job. This guide covers what to tell the business about a loft nest, what is agreed in advance and how to get the house ready.
Why the call matters
By the time you pick up the phone, you have probably spent a day or two worrying about the sound in the ceiling or the wasps at the bedroom window. The booking call is the point at which that worry turns into a plan, and a clear call makes the plan better.
Everything below is optional, in the sense that you can ring with nothing but ‘I think there is a nest in my loft’ and be helped. But the more you can say, the more accurately the visit can be arranged.
Many callers are surprised by how quickly the conversation goes once they have the facts ready. The person on the line is used to hearing from anxious householders and will not mind if you read from a list. Have a pen and the address to hand, and ring from somewhere quiet if you can.
What to say
Start with the address and the problem. Then give the practical details that matter for a loft.
- Where in the house the hatch is: a landing, a cupboard, a bedroom ceiling.
- Whether there is a fixed ladder, or whether a ladder will be needed.
- How you first noticed the problem: a sound, wasps in a room, wasps at the roof edge.
- Where on the outside wasps seem to be entering, if you have seen it.
- Whether the property is a home or a business.
- Whether anyone in the household is allergic to stings.
Do not guess or exaggerate. ‘I am not sure’ is a perfectly good answer.
If you can say how long the problem has been going on, do. ‘I noticed the hum on Monday’ or ‘wasps began appearing in the spare room at the weekend’ gives a sense of how established the nest is. It does not affect the price, but it helps the technician judge what they may find.
Mention any pets that will need to be shut away, any difficult gate, narrow stair or sloping drive, and whether parking is available nearby.
What is agreed before the visit
The price will already have been agreed by phone by the time the technician arrives. For a nest it is a fixed £70 per nest, with £30 extra for an additional nest on the same property, and there is no call-out charge. The price does not depend on the size of the nest. It might be more where special access equipment is needed, and if that is likely, you will be told on the call or before any work.
No work starts until you have agreed to the price and the plan. That is true of the first conversation and of anything that changes on the day.
It is a good idea to ask any questions you have during the call, including whether the empty nest can be taken down. The answer depends on where it is, and it is easier to discuss in advance than at the end of a visit. Ask about payment too, so you know what to expect when the work is done.
Timing and who needs to be there
Same-day service is offered, and a call early in the day gives the best chance of being fitted in. It is not promised for every call. Evening and weekend appointments are available, so ask for one if you are at work during the day.
Someone should be at the property to let the technician in and to agree anything that comes up, such as a second nest. If you cannot be there yourself, say who will be and give their number. If you prefer to send the details through the online form, the technician for your area is alerted by SMS and email, seven days a week, and the contact page works in the same way.
If you are booking for a business, such as an office with a loft above it or a hall used by several groups, say who holds the keys and when the premises are open. Domestic and commercial work are both covered, and out-of-hours visits may suit a place that closes in the evening.
Getting the house ready
A little preparation makes the visit simpler for everyone.
- Clear the space below the hatch and the route to it.
- Keep the hatch closed and the family away from the landing.
- Shut pets in a room away from the stairs.
- Close the windows nearest the part of the roof where wasps enter.
- Remove anything fragile or valuable from the landing walls.
Do not go into the loft to tidy before the visit. The technician needs the space as it is.
If a second nest is suspected, mention it now. An additional nest on the same property is £30 extra, and it is simpler to arrange together than to book separately. Make sure children know where not to go, and put a note on the landing wall if they are young enough to need a reminder.
After the call
Once the booking is made, carry on with caution. Keep away from the hatch and the roof entrance, and do not try to block or spray anything. If wasps come into a room, open a window, shut the door and wait.
The person doing the work is insured and qualified, which means you can leave it to them. Afterwards you can ask about the empty nest and what to expect over the next few days, and clear any dead wasps with gloves and a brush. Getting a technician out starts with a call to 07852 111 437, or a message via the online form or contact page.
If something changes between the call and the visit, such as wasps appearing in a new room, tell the business. It is better to ring again than to wait. Keep the number handy, and save it to your phone.
Wasps on your property in Edlesborough?
Fixed price £70 per nest, no call-out charge, same-day service available.